Privacy Policy

Last Updated: October 29, 2025

Introduction

Syndicate AI Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This policy complies with the Virginia Consumer Data Protection Act (VCDPA) and other applicable privacy laws.

Contact Information:
Syndicate AI Solutions LLC
Email: taylor@syndicateaisolutions.com
Address: Virginia, United States

Information We Collect

Personal Information You Provide

  • Contact information (name, email address, phone number)
  • Business information (company name, role, industry)
  • Communication preferences and consultation details
  • Assessment responses and business requirements
  • Payment and billing information (when applicable)

Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Location data (general geographic location based on IP address)

Sensitive Data

Under Virginia law, sensitive data includes information revealing race, ethnicity, religion, health diagnosis, sexual orientation, immigration status, genetic/biometric data, children's data, and precise geolocation data. We do not intentionally collect sensitive data unless explicitly necessary for our services and with your express consent.

How We Use Your Information

We process your personal information for the following purposes:

  • Service Delivery: Providing AI solutions, consultations, and technical support
  • Communication: Responding to inquiries, scheduling consultations, and project updates
  • Business Operations: Processing assessments, creating proposals, and managing client relationships
  • Legal Compliance: Meeting regulatory requirements and protecting our legal interests
  • Website Improvement: Analyzing usage patterns to enhance user experience
  • Marketing: Sending relevant updates about our services (with your consent)
Legal Basis for Processing

Under Virginia law, we process your data based on:

  • Consent: When you provide explicit permission for specific processing activities
  • Contract Performance: To fulfill our service agreements with you
  • Legitimate Interests: For business operations, security, and service improvement
  • Legal Obligations: To comply with applicable laws and regulations
Your Virginia Privacy Rights (VCDPA)

As a Virginia resident, you have the following rights regarding your personal data:

Right to Know

Confirm whether we process your personal data and access your personal data.

Right to Delete

Request deletion of personal data provided by or obtained about you.

Right to Correct

Correct inaccuracies in your personal data.

Right to Data Portability

Obtain a copy of your personal data in a portable, readily usable format.

Right to Opt-Out

Opt-out of:

  • Targeted advertising
  • Sale of personal data
  • Profiling for decisions with legal or significant effects

Exercising Your Rights

To exercise these rights, contact us at taylor@syndicateaisolutions.com. We will respond within 45 days. You may appeal our decision by contacting us within a reasonable time, and we will respond to your appeal within 60 days.

Data Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who assist with website hosting, email services, payment processing, and analytics.

Business Partners

With your consent, we may share information with partners who help deliver our services.

Legal Requirements

When required by law, court order, or to protect our rights and safety.

Business Transfers

In connection with mergers, acquisitions, or asset sales.

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods include:

  • Client Data: Duration of business relationship plus 7 years for tax/legal purposes
  • Marketing Data: Until you opt-out or request deletion
  • Website Analytics: 26 months maximum
  • Support Communications: 3 years for quality assurance
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information. Under Virginia law, enhanced protections apply to known children's data.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Syndicate AI Solutions LLC

Email: taylor@syndicateaisolutions.com

Subject Line: "Privacy Request" or "VCDPA Request"